Delivery to more than 200 destinations throughout the U.S.

FAQs – Frequently Asked Questions

  1. What is Pinelli Universal’s lead time?

    Program business relationships have a 4-to-6 week lead-time from date of order to final delivery. Spot open market orders are subject to market conditions. Many times, we can accommodate orders in 5 weeks.
  2. How do you deliver your products?

    We deliver all of our products in fully tarped flatbeds that are loaded in our facility at the border. We can deliver in vans upon request.
  3. What is your port of entry?

    We bring all our products by truck, and we cross through El Paso, Texas.
  4. Does Pinelli Universal run jambs?

    Yes, we run 5/4” and 6/4” split jambs, flat jambs and exterior frames. We can process end work, dadoes, hinge and strike.
  5. Does Pinelli Universal run trim boards?

    Yes, we run 5/4” and 21/32" trim boards raw, primed and double primed from 1” x 2” to 1” x 12”.
  6. How wide can you run a moulding?

    We can run a moulding up to 8-1/2" wide.
  7. Can Pinelli Universal run short and long mouldings?

    Yes, we can run 30" to 18'.
  8. Are raw materials available?

    Yes, 5/4” and 6/4” Radiata Pine and U.S. Ponderosa Pine. 
  9. Does Pinelli Universal run solid mouldings?

    Yes, we run cut-to-length (CTL) solid mouldings in 7' and 8' lengths.
  10. Do you run cut stock?

    Yes, short and long in 5/4” and 6/4”, from 18" to 7’.
  11. Do you have labeling capabilities?

    Yes we can UPC per piece, apply I2 of 5 labels, unit labels and marketing labels for pro packs, door packs and/or casing and jamb sets.
  12. What are your packaging capabilities?

    We can process mini-units, retail tags, contractor packs, multi-pattern distribution units, pro packs, door packs and sets.
  13. Do you have priming capabilities?

    Yes, we have five priming lines. We have vacuum, spray and gesso capabilities.
  14. Does Pinelli Universal have buffing and sanding capabilities?

    Yes, for all profiles.
  15. Does Pinelli Universal have shrink wrap capabilities?

    Yes, for pieces, moulding sets and project panels.
  16. Do you have pre-finish capabilities?

    Yes, we have a spray-pre-finish line. We can match any requested color.
  17. How should Pinelli Universal products be cared for and handled?

    Pinelli Millwork must be stored in a dry, clean location at all times and can be transported only in dry containers, closed vans, curtain vans or fully tarped flatbeds. Until the final top coat (finish coat) has been applied and product has been installed (following all paint manufacturer recommendations as well as best building practices), the product must be protected from exposure to direct sunlight, ground contact and adverse weather conditions. Pinelli Millwork must be “acclimated” to the environment by storing it in the installation space for at least 3 days. Please follow recommendations by paint manufacturer regarding intended use.